Brokers trust Solrex Escrow Limited to facilitate secure payments and provide buyers and sellers with a quick and easy solution that helps complete the sale. With more than $5 billion in completed transactions, our processes are tailored to meet the exclusive needs of brokers selling a range of goods and services across the globe.
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Not only will working with Solrex Escrow Limited give your clients a smoother, highly professional sales process, but it will also save you time, and help you secure your broker fee more easily.
Choose Solrex Escrow Limited as your third-party payment partner. We will collect, hold, and disperse the funds and help you secure your broker fees as quickly, and professionally as possible.
At Solrex Escrow Limited we know your revenue depends on the safe completion of your sales. We protect your transactions and your fees by acting as a trusted third-party that collects, holds and only disburses funds when both Buyers and Sellers are satisfied. This leads to more successful sales and your broker fee in your hands with every transaction.
Solrex Escrow Limited's three-party transaction gives Brokers the ability to start, manage, and close every sale, simply and privately. As a fully-licensed and regulated online escrow service, you can rest assured the protection we offer Buyers and Sellers will have a positive impact on the completion of your sales online.
The process is easy to facilitate, our fees are fair, and each agreement is supported by highly secure software, and a proven process that will help expedite your transactions in the most efficient way.
We offer multiple ways to set up a Broker transaction. The Seller will see the Buyer's contact information (name, email, physical address, and primary phone) once the payment has been approved. Any financial terms will remain either disclosed or undisclosed based on the selected view throughout the transaction.
Here’s an explanation of the different types of broker transactions.
The transaction details can be visible to the Broker, Buyer, and Seller. This includes the purchase price, seller's proceeds, contact information, and broker commission(s). The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The escrow fee can be paid by the Buyer, Broker, or split 50/50 between the Buyer and Broker.
In a transparent to Seller Broker transaction, the financial terms (purchase price, escrow fee, and broker commission) are only displayed to the Seller. The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The escrow fee can be paid by the Buyer, Seller, or Broker; split 50/50 between the Buyer and Seller; or split 50/50 between the Buyer and Broker.
In a transparent to Buyer and Seller Broker transaction, the financial terms (purchase price, escrow fee, and broker commission) are displayed to all parties. The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The escrow fee can be paid by the Buyer, Seller, or Broker; it can be split 50/50 between the Buyer and Seller; or split 50/50 between the Buyer and Broker.
In a confidential Broker transaction, the financial terms (purchase price, escrow fee, and broker commission) are not displayed to the Buyer or Seller. The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The escrow fee can be paid by the Buyer, Broker, or split 50/50 between the Buyer and Broker.
We understand that from time to time, disputes arise regarding the sale or transfer of goods or services. Our proven processes will make sure any complaints from either party are clearly and quickly communicated, and that the Broker is kept fully informed at all times.
In the event the Buyer rejects the merchandise, they will see the Seller's contact information in order to initiate a return. read our Privacy Policy. The Buyer is required to return it to the Seller within 10 days of initiating the rejection. The Seller is then given a 5-day inspection period to inspect the returned merchandise.
Based on the Seller's acceptance of the returned merchandise, the Buyer is refunded the original payment less the entire escrow fee and any original shipping fees. The Broker commission is considered a success fee; the Broker will not receive the commission unless otherwise stipulated in the escrow agreement.
In the event of a cancellation (after funds are received) or rejection of merchandise, the Buyer is responsible for the escrow fee regardless of whomever (Buyer, Seller, or Broker) is set up to pay the fee.
For more information about Disputes, see section 10 in the General Escrow Instructions.
Q. What Payment Methods are available for Broker Transactions?
A. For more information about eligible payment methods contact us.
Q. What types of transactions can I complete using the Broker service?
A. Broker transactions are available for domain name sales (with or without content), general merchandise, domain name holding services, and more. Here is a complete list of the range of goods and services that are accepted. Broker transactions cannot be used for vehicle sales or milestone transactions.
Q. Who pays the Broker commission?
A. The Broker commission can be paid by the Buyer, Seller, or split between the Buyer and Seller. The Broker will stipulate who is paying the commission; if the commission is split, the Broker would enter the amount that each Party is responsible for. If the transaction is confidential, the commission amount is deducted from the Seller’s proceeds. In the event of a cancellation after the funds are received, or in the event of rejection of the merchandise, the Broker will not receive the commission unless otherwise stipulated in the escrow agreement.
Q. Who pays the escrow fee in a Broker transaction?
A. The escrow fee can be paid by the Buyer, Seller, or Broker, or it can be split between the Buyer and Seller, or between the Buyer and Broker.
If the Broker is paying the escrow fee, the commission amount must be greater than the escrow fee. If a Broker transaction is set up as confidential or transparent to Buyer, the Seller cannot pay any portion of the escrow fee. This prevents the Seller knowing the Brokers commission and purchase price.
In the event of a cancellation (after the funds are received), or in the event of a rejection of the merchandise, the Buyer is responsible for the escrow fee, regardless of whomever (Broker, Buyer, or Seller) is set up to pay the fee.
Q. Why can't my Seller pay any portion of the escrow fee?
A. When a Broker transaction is set up confidential or transparent to Buyer, the Seller cannot pay any portion of the escrow fee. This keeps the Seller from knowing the Broker's commission and the purchase price. The Broker can arrange for the Seller to pay the entire escrow fee; or half of the fee if the transaction is set up as ‘Transparent to Buyer and Seller’ or ‘Transparent to Seller’.
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